Every question answered

Got more questions? Just contact our Sydney based team
1300 171 718

We offer a complete Airbnb property management service whether it’s short term while you are on holidays or a long term basis.

We look after all aspects of listing your property, guest enquiries, guest bookings, key exchanges and cleaning.

1. People who are going away on holidays

2. People who have retired and have a property in Sydney but spend most of their time in a second place that is more remote

3. People who travel frequently for work

If you aren’t on Airbnb yet, we’ll set everything up for you. We’ll also set you up on other booking sites such as Booking.com, Expedia, HomeAway and TripAdvisor.

We’re a Sydney only focused company.

Simply click “enquire” on our website and we’ll be in touch to find out more about your property and answer any questions you might have.

We do the key swap and then guide your guests through the property.

We’re available to meet your guests 24/7 and run through all necessary information about your home.

We have a partnership with a cleaning company to ensure your property is cleaned thoroughly after each guest. We will also check after each clean, to ensure the performance meets our standards.

We’ll recommend a number of items for the kitchen and bathroom that need to be restocked after each guest.

Yes, you’ll still receive Airbnb emails. The change in email allows us to manage your account and do all the work. You’ll still have full access to your Airbnb account, which includes getting all their emails.

We’ll introduce ourselves as HomeHost, the on-call concierge for their stay. Once guests are aware that we’re a dedicated host they’re more likely to call or email us with any questions.

We’ll follow up with the guest to leave a review, answer any questions and provide any further feedback.

HomeHost will help improve your rating on Airbnb.

Airbnb rewards attentive hosts and as we respond to guest enquiries at any time of the day or night, this will help with your visibility and listing profile.

We have a team of data analysts who work with an algorithm that takes into account your postcode, neighbourhood prices and number of bedrooms to adjust (and more than likely increase) your nightly rate.

We’re also always looking to fill any vacancies for your place and are on top of any last minute cancellation to try and find a replacement.

We do everything within our power to ensure your property is well looked after and that’s why we screen guests before they compete the booking.

We recommend that all property owners invest in Home Sharing Liability Insurance available through www.sharecover.com.

HomeHost operates within Airbnb terms and conditions. Airbnb invites anyone and everyone to list all types of properties and this also applies to renters. We recommend reviewing your contract or double checking with your landlord if you can accept Airbnb guests.

Speak to us today

Pop your details below and we’ll get in touch or phone us on 1300 171 718